PRIVACY POLICY :
Our top priority is your privacy protection when dealing with us. To safeguard your trust, we have a policy that recognizes the importance of protecting your personal information; explaining what personal information constitutes, how we use the information, who has access to your data, and what are your rights regarding your personal information.; This Privacy Policy does not apply to websites maintained by other companies or organizations to which we link and Cotton passion is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organizations before submitting your details. Your access and use of cottonpassion.com.pk constitute your acceptance of our Privacy Policy and Terms of Use.
We aim to facilitate our clients if they wish to exchange any article purchased online.
- Any article purchased can be exchanged within 7 days of purchase from receipt by courier.
- Articles are qualified for change if they are unused, all tags are intact, packing is in its original condition and the original invoice is present. Articles purchased on a discount or on sale are not qualified for exchange.
- Refunds are not in cash - the client will be issued a coupon of the same value valid for Online Store ONLY, which can be used immediately or in the future. Please study your coupon carefully for further details.
Items worth 5k or more cannot be exchanged.
- In the case of bedding article return, it should be in cotton passion’s original bedding packing.
- These conditions apply to non-sale orders only. For sale orders, exchanges will only be provided for valid reasons and exchange time will also take longer than normal.
- For further assistance, you can contact our customer service department.
